Messaging Terms

Last updated: May 13, 2026

These Messaging Terms apply when you subscribe to BAMBAM surf alerts through WhatsApp, SMS, or Telegram.

By opting in on any channel, you agree to these terms and to our Privacy Policy.

What you're signing up for

BAMBAM sends transactional surf alerts based on the breaks and conditions you choose. We do not send marketing, promotional, or third-party messages to your alert subscription. Message frequency varies based on surf conditions — flat days may produce zero messages, active swells may produce multiple alerts per day.

How to opt in

To subscribe to BAMBAM alerts, you must give clear, affirmative consent. The opt-in process works like this:

1. You start the subscription flow on bambam.surf or by messaging BAMBAM on Telegram, WhatsApp, or SMS.
2. BAMBAM sends a confirmation message describing the service, the breaks you've chosen, and how often you might hear from us.
3. You reply YES to confirm you want to receive alerts.
4. BAMBAM sends a welcome message. You're now subscribed.

We do not send alerts to anyone who has not completed the YES confirmation step. If you stop the process before replying YES, no further messages are sent.

What you get from subscribing

Subscribers get free, personalized surf alerts when forecast conditions at their chosen breaks meet their criteria — wave height, wind, swell direction, time of day. The goal is simple: more time scoring waves, less time refreshing forecast apps. Alerts are transactional only, never marketing or promotional.

How to opt out

If any opt-out method doesn't work, email contact@bambam.surf and we will remove your subscription manually within one business day.

Messaging costs

BAMBAM does not charge subscribers for receiving alerts. However:

• SMS: Standard message and data rates from your mobile carrier may apply.
• WhatsApp and Telegram: These services typically use your data plan. International data charges may apply when roaming.

Supported carriers and platforms

SMS alerts in the United States are sent through carriers including AT&T, Verizon, T-Mobile, and other major U.S. mobile networks. Carriers are not responsible for delayed or undelivered messages. WhatsApp messages are delivered via the WhatsApp Business Platform operated by Meta Platforms, Inc. Telegram messages are delivered via the Telegram Bot API operated by Telegram FZ-LLC.

Help

• Reply HELP to any BAMBAM SMS or WhatsApp message
• Send /help to the BAMBAM Telegram bot
• Email support@bambam.surf for customer support, or contact@bambam.surf for general inquiries

If an automated response on any channel doesn't resolve your question, replying with a clear message (for example "talk to a human" or "support") will route you to a human responder. You can also email support@bambam.surf directly at any time to reach a person.

Acceptable use and respect policy

BAMBAM is built for the surf community. We expect everyone — subscribers and BAMBAM alike — to treat each other with respect. Give respect to get respect.

We reserve the right to refuse service, suspend a subscription, or end an account at any time, with or without notice, in response to:

• Harassment, abusive language, threats, or hate speech directed at BAMBAM staff or other users
• Repeated attempts to abuse the Service (spam, bot activity, scraping, attempting to reverse-engineer alerts for resale)
• Sharing BAMBAM forecasts or alerts commercially without written permission
• Use of the Service in ways that violate applicable law, our Terms of Service, or these Messaging Terms
• Misrepresenting your identity, location, or affiliation

If your account is suspended or terminated, you will receive notice via the same channel you subscribed on, where reasonably possible. Decisions about termination are at BAMBAM's sole discretion. Routine subscription changes (pausing alerts, changing breaks, unsubscribing) are not affected by this policy and are always available to subscribers in good standing.

Your consent

By opting in you confirm that:

• You are the subscriber or authorized user of the phone number or messaging account you are providing.
• You consent to receive automated alert messages from BAMBAM at that number or account.
• Consent is not a condition of purchase of any goods or services.
• You can withdraw consent at any time using the opt-out methods above.

Changes

We may update these Messaging Terms. Material changes will be communicated to active subscribers.

Contact

Maestro Technologies LLC
General contact: contact@bambam.surf
Customer support: support@bambam.surf